Benefits · $349 a month
Benefits in Open Dental before the patient arrives.
Your front desk stops chasing insurers. Benefits are written into Open Dental ahead of booked visits, and the schedule shows who still needs a person, and why.
Written into Open Dental, field by field
Knowing a patient is covered isn't the same as having their benefits in the chart. Benefits writes what it reads from each plan into Open Dental, so your team doesn't copy it in by hand.
- Annual maximum and deductible
- What's been used so far this year
- Category percentages
- Percentages for the codes on your own list, where the plan shows them
- Frequencies and age limits
- Fee schedule and group number
- Benefit year and insurance history
- The insurer's pages, filed in Open Dental's Images
What gets entered depends on each insurer and on what your office has access to. Nothing is guessed: what can't be read goes to staff on the appointment.
Your schedule tells staff where to look
No color
Benefits are in Open Dental, and the insurer's pages are filed. Nothing to do.
Orange
Staff should check something by hand. The popup says what, and why.
Red
A problem was found, like coverage that ended or a used-up maximum.
Also in Benefits
Ahead of every visit
Booked patients are read two weeks ahead, and rechecked the morning of the visit. You can change both.
Your own code list
Choose which procedure codes are looked up and entered, and which are never touched.
Check-in questions
A missing member ID, card or address goes on the appointment note, ready for the front desk.
Shared plans
Families on one plan are moved to the right plan, or given one of their own.
Benefits at a glance
A patient page with the plan's benefits, opened right from Open Dental.
Open Dental fixes
Wrong IDs, dependents set up wrong, and patients an insurer can't find, listed so they get fixed.
Good to know
- It covers each patient's first insurance. The second is done by hand, for now.
- Colors help staff, and they can be wrong or missing. An insurer may pay differently from what its page shows.
- Treatment builds its call lists from these benefits, so it needs Benefits.
Questions
Which insurers does it read?
It depends on each insurer and on what your office has access to. We go through your insurers with you in the demo or the free audit.
Do my staff still check anything?
Only what's orange or red. The popup on the appointment says why, and what to do.
Will it change what's already in Open Dental?
It writes benefits, and every change is logged with what it replaced. Your admin chooses what it enters and can switch any feature off.
See Benefits on a pretend schedule.
A demo shows it working on a fake clinic. A free two-week audit shows what it would find in your own Open Dental.