Billing · $249 a month
From statement to paid, posted in Open Dental.
Every family that owes, in one place, with the next step already decided. Staff send each statement, the follow-ups go out by themselves, and payments land in the ledger.
Everything between the visit and the payment
A balances board
Every family that owes, placed by what should happen next.
Statements and follow-ups
Statements by email with a secure pay link, then follow-ups on your schedule. Families with no email get text, call or mail reminders.
Online payments
Cards, Apple Pay, Google Pay and Cash App Pay, bank (ACH) payments, and pay over time with Klarna or Affirm, through Stripe. Each one posts into Open Dental on the right patient by itself.
Pay at the counter
Staff start the charge from the patient's page: on a card reader, by QR sign or by an emailed link. It posts to that patient by itself.
Claims follow-up
Claims not made, not back after 30 days, secondary not billed, and denied, with an appeals list.
Estimates patients accept
Treatment estimates a patient can accept online, with a card deposit.
Credits to refund
Credits that should go back to patients, listed so they don't sit forgotten.
Collections, with care
To be sent to collection, recheck in a month, not pursuing, and write-offs with a reason.
Every message logged
Each email and text is recorded in the patient's chart.
Your money, your bank
Patient payments go to your bank.
Your clinic signs up through Stripe's own short form, with no keys to copy, and Stripe pays the money out to your clinic's bank account. One all-in rate per payment, with nothing added on top:
- Card, online: 3.4% + 30¢ a paymentText-to-pay and statement links: patients pay from their phone, by card, Apple Pay, Google Pay or Cash App Pay.
- Card, on a card reader at your desk: 3% + 10¢ a paymentTap or insert at the desk, and it posts by itself.
- Pay over time: 6.5% + 30¢ a paymentKlarna or Affirm: the patient pays over time, and your clinic is paid in full.
- Bank (ACH): 1%, capped at $7 a paymentFor large balances: never more than $7 a payment.
- Every payment posts into Open Dental by itself: no typing, no end-of-day matching.
- Deposits taken online, when a patient books or accepts an estimate.
- No monthly fee for payments, and no separate statement company.
- The rates are in your agreement, not added as a line on each payment.
- Refunds and disputes are your clinic's, as the agreement says.
- An optional card fee on credit cards, never on debit cards.
- An optional finance charge, never charged on interest.
- Check your state's rules before turning either one on.
Good to know
- No amounts or treatment are ever put in an email or text.
- The pay link asks for the patient's birth date, limits wrong tries, and closes when left idle.
- Patients don't install anything. They get your texts and emails, and pay on a page with your office's name and logo.
- An hourly check compares online payments with Open Dental.
Questions
Do we need Stripe?
Yes, for payments through AIdontics. Your clinic's owner or admin fills in Stripe's own short sign-up form from your setup screen. There are no keys to copy, and we never collect your bank or ID details ourselves.
How often do follow-ups go out?
Every 14 days unless you change it, at hours you choose, in your own wording.
Can patients pay over time?
Yes, with Klarna or Affirm, through Stripe, at the pay-over-time rate above. The patient pays over time, and your clinic is paid in full.
Do payments post into Open Dental?
Yes. Every payment taken through AIdontics, from a link, a statement, a deposit, pay over time or the card reader, posts into Open Dental on the right patient by itself, with the right payment type. A payment that can't be matched to a patient waits on a list for staff. It's never guessed.
See a statement go from sent to paid.
In a demo, on a fake clinic with made-up patients.